WASHINGTON, October 6th. / TASS /. The recent global outage of Instagram and Facebook was not caused by a cyber attack, but the US government was closely following developments, said Jen Easterly, director of the Cybersecurity and Infrastructure Security Agency (CISA), in an online interview with Washington Post.
When asked if the outage was caused by a cyberattack, she replied, “From what I’ve seen, this wasn’t a malicious attack or hack, it was really a configuration bug, it was a technology failure.”
She said CISA was closely monitoring the situation because if it was a major cyber incident, we wanted to make sure we were keeping an eye on any other critical infrastructure that could be affected. “
She added that the CICA team “had no direct contact” with Facebook, which also owns the Instagram social network.
On October 4th, users around the world reported a massive crash of a number of internet resources, including social media giants like Facebook, Instagram and WhatsApp. It took over 6.5 hours to fix the issue due to a mistake by Facebook engineers during the update process. Ultimately, they had to update the databases manually.