Facebook users are turning to a novel and expensive account recovery method to recover hacked or stolen accounts. Instead of waiting for the Facebook security team to take action and restore the hacked account, savvy Facebook users found a loophole: buy a brand new Oculus Quest 2 VR headset from the company.
Even though a new Oculus Quest 2 cost $ 300, Facebook users found that the security team was much more likely to pay attention to their issues when they were a paying customer, even at the high price.
Will Buying an Oculus Rift Restore Your Facebook Account?
According to an NPR report, it can take weeks for a hacked Facebook account to be returned to its rightful owner due to the volume faced by Facebook security and accounts teams.
A shrewd user discovered an opportunity to dodge the line and followed a tip on Reddit. The tip suggested buying a new Oculus Quest 2. Since Facebook owns Oculus and you need a working Facebook account to use the VR headset, Facebook would surely follow suit and get your account back into your hands, right?
Surprisingly, it worked.
The account was restored after contacting the Oculus support team. But here’s the twist: the user then returned the unopened and unused Oculus Quest 2 to Facebook, knowing that their account was safe.
Is the Facebook support really that bad?
According to the folks who buy a $ 300 VR headset, Facebook support is terrible without addressing Facebook’s privacy issues.
As with most large tech companies (no, most large companies in any sector), Facebook makes it almost impossible to get in touch. If you want to talk to a real person, you’re out of luck.
Part of it is reducing overhead and protecting workers from the overwhelming number of people who need help. Keeping account management and security out of sight makes administration easier.
But on the other side of the fence, trying to recover a stolen or injured account makes it incredibly frustrating as it requires little information and no interactions to guide you through the process.
However, the NPR report found that this Facebook account recovery “hack” hadn’t worked for many people, rather it is more of an indictment of the levels frustrated users go to to reclaim their profile.
After all, many profiles are deeply anchored in the lives of their users, with memories, contacts, messages, photos and much more.
All it really does is remind us that if you don’t pay, you are the product, which is Facebook’s hugely successful business ethic.
Forgot Password? Have you been hacked Here’s how to restore your Facebook account using tried and tested Facebook account recovery options.
About the author